Re-Inventing the (Fly)wheel: Building a Customer Advocacy Program That Benefits Your Customers & CSMs
Delve into the strategies that empower CS Operations Leaders to harness the full capabilities of their tech-stack, elevate team productivity, and boost customer outcomes.
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One Vital Question #2: "What's one positive change you've made at a CS org that had a big impact?"
Vitally asked five pioneering Customer Success leaders, "What's one positive change you've made at a CS organization that had a big impact on the way things were done?"
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