Webinars & Events

Join our team and thought-leaders across Customer Success to gain insights and best practices.

Upcoming Events

Demo WebinarDemo Webinar
Demo
Wed
,
Sep 18
at
10:00 am
PT

Demo Webinar

Ready to elevate your Customer Success team? Join our live demo to see how Vitally can streamline operations, boost productivity, and maximize impact.

Register Now →Register Now →
CSC Demo DayCSC Demo Day
Virtual
Thu
,
Sep 26
at
8:45 am
PT

CSC Demo Day

Explore top Success tools to build your winning tech stack. Save hours of research, and hear from leading solution providers across customer success, support, and experience functions in the SaaS industry and beyond.

Register Now →Register Now →
NYC Customer Success WeekNYC Customer Success Week
In-Person
Thu
,
Oct 3
at
9:00 am
ET

NYC Customer Success Week

Vitally is sponsoring the main event on October 3 in NYC! Join us for thought-provoking content, networking, and real-life connections.

Register Now →Register Now →
The CCO Club AustinThe CCO Club Austin
In-Person
Thu
,
Oct 10
at
1:00 pm
CT

The CCO Club Austin

Join us in Austin for an exclusive workshop on Scaled Customer Success! Discover AI strategies, network, and explore innovative tools from UpdateAI and Vitally.

Register Now →Register Now →
GGR DemopaloozaGGR Demopalooza
Virtual
Tue
,
Oct 29
at
9:30 am
ET

GGR Demopalooza

Vitally is sponsoring the 2nd annual virtual demo event for CS leaders. Discover top tools and plan your 2025 tech stack!

Register Now →Register Now →

All Events

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GGR DemopaloozaGGR DemopaloozaGGR Demopalooza
Virtual
Tue
,
Oct 29
at
9:30 am
ET

GGR Demopalooza

Vitally is sponsoring the 2nd annual virtual demo event for CS leaders. Discover top tools and plan your 2025 tech stack!

Watch Now →Register Now →Register Now →
The CCO Club AustinThe CCO Club AustinThe CCO Club Austin
In-Person
Thu
,
Oct 10
at
1:00 pm
CT

The CCO Club Austin

Join us in Austin for an exclusive workshop on Scaled Customer Success! Discover AI strategies, network, and explore innovative tools from UpdateAI and Vitally.

Watch Now →Register Now →Register Now →
NYC Customer Success WeekNYC Customer Success WeekNYC Customer Success Week
In-Person
Thu
,
Oct 3
at
9:00 am
ET

NYC Customer Success Week

Vitally is sponsoring the main event on October 3 in NYC! Join us for thought-provoking content, networking, and real-life connections.

Watch Now →Register Now →Register Now →
CSC Demo DayCSC Demo DayCSC Demo Day
Virtual
Thu
,
Sep 26
at
8:45 am
PT

CSC Demo Day

Explore top Success tools to build your winning tech stack. Save hours of research, and hear from leading solution providers across customer success, support, and experience functions in the SaaS industry and beyond.

Watch Now →Register Now →Register Now →
Demo WebinarDemo WebinarDemo Webinar
Demo
Wed
,
Sep 18
at
10:00 am
PT

Demo Webinar

Ready to elevate your Customer Success team? Join our live demo to see how Vitally can streamline operations, boost productivity, and maximize impact.

Watch Now →Register Now →Register Now →
CSM Confidential: Daily Struggles with Communication and CollaborationCSM Confidential: Daily Struggles with Communication and CollaborationCSM Confidential: Daily Struggles with Communication and Collaboration
On-Demand
Wed
,
Sep 4
at
10:00 am
PT

CSM Confidential: Daily Struggles with Communication and Collaboration

Tackle modern CSM challenges with strategies to reduce stress through software automation and better cross-departmental collaboration.

Watch Now →Register Now →Register Now →
How To Enhance Customer Success with Multichannel Customer SupportHow To Enhance Customer Success with Multichannel Customer SupportHow To Enhance Customer Success with Multichannel Customer Support
On-Demand
Tue
,
Aug 27
at
10:00 am
PT

How To Enhance Customer Success with Multichannel Customer Support

Unlock the secrets to boosting Customer Success with Multichannel Support! Join Vitally and Thena for an insightful webinar on leveraging Slack for effective support. Ready to transform your customer interactions?

Watch Now →Register Now →Register Now →
Scaling Customer Education for Growing Customer BasesScaling Customer Education for Growing Customer BasesScaling Customer Education for Growing Customer Bases
On-Demand
Wed
,
Aug 21
at
10:00 am
PT

Scaling Customer Education for Growing Customer Bases

Looking to boost customer success and loyalty? Learn how with scalable education strategies from industry leaders.

Watch Now →Register Now →Register Now →
How to Elevate Executive Visibility and Influence in Customer SuccessHow to Elevate Executive Visibility and Influence in Customer SuccessHow to Elevate Executive Visibility and Influence in Customer Success
On-Demand
Tue
,
Jul 16
at
10:00 am
PT

How to Elevate Executive Visibility and Influence in Customer Success

Join us for an interactive virtual panel discussion presented in partnership between Vitally and Women of Customer Success, to learn powerful strategies to elevate Customer Success’s visibility and influence within your organization.

Watch Now →Register Now →Register Now →
Customer Support’s Role in a Scaled Customer Success MotionCustomer Support’s Role in a Scaled Customer Success MotionCustomer Support’s Role in a Scaled Customer Success Motion
On-Demand
Tue
,
Jun 18
at
10:00 am
PT

Customer Support’s Role in a Scaled Customer Success Motion

Join industry experts from Zendesk and Vitally in a discussion exploring the critical role of customer support within a scaled customer success strategy.

Watch Now →Register Now →Register Now →
The Down Funnel Impact of ‘Bad’ Customers & What To Do About ItThe Down Funnel Impact of ‘Bad’ Customers & What To Do About ItThe Down Funnel Impact of ‘Bad’ Customers & What To Do About It
On-Demand
Thu
,
May 23
at
10:00 am
PT

The Down Funnel Impact of ‘Bad’ Customers & What To Do About It

Join us for an insightful webinar where a distinguished panel of Success leaders will delve into the unseen costs and enduring consequences of prioritizing short-term benefits over long-term customer acquisition strategies.

Watch Now →Register Now →Register Now →
Customer Success Processes That You Aren’t Automating But ShouldCustomer Success Processes That You Aren’t Automating But ShouldCustomer Success Processes That You Aren’t Automating But Should
On-Demand
Wed
,
Mar 20
at
10:00 am
PST

Customer Success Processes That You Aren’t Automating But Should

Discover how unlocking the power of automation can revolutionize your Customer Success strategies. Whether you're a Vitally customer or exploring the possibilities, this webinar promises valuable insights and practical tips to elevate your Customer Success endeavors.

Watch Now →Register Now →Register Now →
How to Leverage Technology for Proactive Customer SuccessHow to Leverage Technology for Proactive Customer SuccessHow to Leverage Technology for Proactive Customer Success
On-Demand
Wed
,
Mar 13
at
11:00 am
EST

How to Leverage Technology for Proactive Customer Success

Join us for a dynamic panel webinar featuring CS leaders from Simplesat, Upflow, and Vitally as we delve into the heart of Customer Success innovation.

Watch Now →Register Now →Register Now →
How to Build a Customer Success Process from the Ground UpHow to Build a Customer Success Process from the Ground UpHow to Build a Customer Success Process from the Ground Up
On-Demand
Wed
,
Feb 21
at
10:00 am
PST

How to Build a Customer Success Process from the Ground Up

Are you an early-stage Customer Success leader navigating the challenges of scaling? Join seasoned experts for FreightWise, Vitally, and beyond who have successfully built and implemented CS processes.

Watch Now →Register Now →Register Now →
Improving Product Adoption Through an Omnichannel Customer Education StrategyImproving Product Adoption Through an Omnichannel Customer Education StrategyImproving Product Adoption Through an Omnichannel Customer Education Strategy
On-Demand
Wed
,
Dec 13
at
12:00 pm
ET

Improving Product Adoption Through an Omnichannel Customer Education Strategy

Join Product, Marketing, and Customer Success Leaders from Vitally, Chameleon and Navattic in this exciting webinar on driving customer education.

Watch Now →Register Now →Register Now →
Mastering the Art of Customer Retention: Tactics for CS Success in 2024Mastering the Art of Customer Retention: Tactics for CS Success in 2024Mastering the Art of Customer Retention: Tactics for CS Success in 2024
On-Demand
Thu
,
Dec 7
at
1:00 pm
ET

Mastering the Art of Customer Retention: Tactics for CS Success in 2024

Join us for an engaging virtual conversation with Customer Success leaders from Vitally, Banzai, and Women in Customer Success as we delve into the crucial strategies for effective customer retention in 2024.

Watch Now →Register Now →Register Now →
Aligning Finance & Customer Success Teams: Keeping Your Eye on the MarginAligning Finance & Customer Success Teams: Keeping Your Eye on the MarginAligning Finance & Customer Success Teams: Keeping Your Eye on the Margin
On-Demand
Mon
,
Nov 20
at
12:00 pm
ET

Aligning Finance & Customer Success Teams: Keeping Your Eye on the Margin

Join Finance and Revenue leaders from Vitally and Help Scout as they discuss the aligning Finance and Customer Success teams!

Watch Now →Register Now →Register Now →
Re-Inventing the (Fly)wheel: Building a Customer Advocacy Program That Benefits Your Customers & CSMsRe-Inventing the (Fly)wheel: Building a Customer Advocacy Program That Benefits Your Customers & CSMsRe-Inventing the (Fly)wheel: Building a Customer Advocacy Program That Benefits Your Customers & CSMs
On-Demand
Thu
,
Oct 5
at
12:00 pm
ET

Re-Inventing the (Fly)wheel: Building a Customer Advocacy Program That Benefits Your Customers & CSMs

Join Industry experts from Vitally, PeopleGrove, and Lantern as they explore various topics related to customer advocacy programs!

Watch Now →Register Now →Register Now →

Join the Vitally Supper Club!

Join Vitally and other esteemed CS Leaders for evenings of mingling and networking.

Boost Your Customer Success Productivity Now

Sign up for a quick demo to see what Vitally can do to your improve your Customer Success organization.