Pulse and Vitally surveyed 100 technology executives involved in Customer Success to find out:
Digital transformation is the integration of digital technology into all areas of business, fundamentally changing how you operate and deliver value to customers.
Pulse and Vitally surveyed 100 technology executives involved in Customer Success to understand how companies are planning for Customer Success’ digital transformation, the obstacles they’re facing, and the outcomes they hope to see as a result of prioritizing integrating digital technology into this business-critical department.
Data collected from February 4, 2022 - March 8, 2022 | Respondents: 100 leaders in sales, marketing, and customer success
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