Future of Customer Success Blog

Discover the Customer Success resources you need to supercharge your book of business.

Future of Customer Success

Breaking the Fourth Wall of Customer Success

What do Fleabag and a Customer Success Platform for B2B SaaS have in common?

Bring Any Data Point into Vitally with Zapier and Custom Objects

Customer Success teams can now use Zapier to import any data point from across their tech stack into a Vitally Custom Object. This provides CS teams with more data, control, and visibility over their work in Vitally.

Mary Lim

November 21, 2022

5 min

Avoma Overcomes Customer Data Fragmentation with Vitally

"I can sleep at night [with Vitally] because now we can focus on what we love to do, which is talking to customers and driving that value, and not trying to figure out exactly how they're using us and what features are getting used or not. That's all at our fingertips right now."

Webinar Recap: Customer Tiers & Considerations For Your Segmentation Strategy

Our 6th episode of Vitally’s Scale or Fail webinar series happened last week, so we’re coming in hot with a brand new recap blog to share all the goodness on customer tiers and considerations for your segmentation strategy.

Introducing Docs: Customer Collaboration Powered by Customer Data

Introducing Docs—a collaborative workspace for Customer Success teams and their customers powered by Vitally data!

Jeff Chase

November 15, 2022

Blog

Create an Engaging & Successful Trial Experience with Automation

When it comes to your trial users, don't leave anything to chance. Learn how you can automate your trial process and engage prospects for the win.

Webinar Recap: Climbing up the Customer Success Ladder From IC to People Manager

If you're ready to become a People Manager, Vitally's latest webinar is for you! Hear expert advice and learn the best tips from our webinar panelists.

Vitally Rakes in G2 Badges this Fall

The Fall 2022 G2 Badges are in, and Vitally is raking them in! See Vitally’s new G2 badges that we are proudly displaying this season.

Webinar Recap: Defining Customer Success' Role in Product-Led Growth

Read the key takeaways from episode 4, where CS leader panelists discuss how Customer Success teams play a pivotal role in enabling Product-Led growth (PLG).

Haley Teeples

October 19, 2022

8 min