Meet the Success Network

Vitally’s Success Network is a hand-selected group of Customer Success experts, leaders, and visionaries who are changing the way we think about CS. Discover the sharpest minds in our industry and learn from their cutting-edge insights.

Success Network Expert Directory Graphic

Expert Directory

Browse through the list of Success Network members below to find their most recent appearances in our webinars, videos, Blueprints, and guides.

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Ben Francis

Ben Francis

Donna Weber

Donna Weber

Elliot Fox

Elliot Fox

Hannah Logan

Hannah Logan


See What’s Happening in the Success Network

Looking for inspiration? From Customer Success strategy and process to ground-level tactics, we have everything you need to become more effective in your role.


Register for our upcoming live webinars featuring expert discussions on the most important topics in CS or watch replays of past events on demand.


See our Success Network members in action on our YouTube page, featuring bite-sized CS tips and in-depth interviews.


Explore Customer Success best practices and inspiration from today’s thought leaders.


Explore our library of original reports, surveys, and trend analysis and be the smartest CS pro in the room.


Learn today's most effective Customer Success practices in our practical guides and how-to articles.


Use our free tools to measure churn, ROI, and productivity with Vitally.

Be a Part of the Success Network

Want to join our network of Customer Success experts and have your contributions promoted to over 100,000+ Vitally followers across email and social media? Fill out the form on the left and we’ll get back to you soon if we think there’s a good fit.