Rinsed Unlocks Customer Insights and Enhances Team Collaboration with Vitally
“We’re the CRM for car washes, but we need the CRM for Customer Success.”
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Vitally Accelerates BombBomb's Operations with 27x Faster Information Retrieval
“Being able to have everything in one location really lets us compare the success and effectiveness of the entire team.”
Passbase Ignites Data Visibility and Streamlines Productivity with Vitally
“I 100% think Vitally helps with the productivity of my [Customer Success] team.”
PartnerStack Harnesses Actionable Insights from Customer Data with Vitally
“What makes Vitally different is how you can parse all that data. The views are so powerful, [telling] me everything I need to know in one single click.”
Salesfloor's Enhanced Customer Insight with Vitally Fuels Actionable Results
With Vitally, Salesfloor was able to improve its CSM onboarding process and better understand product usage and customer health.
Pleo Deciphers their Customer Base with Vitally’s Data-Driven Automation
By automating customer success processes with Vitally, Pleo can better serve their customers while staying on track to exceed their desired outcomes.
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Avoma Overcomes Customer Data Fragmentation with Vitally
Avoma Overcomes Customer Data Fragmentation with Vitally
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Grata Operationalizes Customer Data to Drive GTM Strategy & Develop Institutional Customer Knowledge with Vitally
Vitally interviewed Domila McFarlane, Customer Success Director @ Grata. Learn how Vitally helped Grata improve their customer success.
CompanyCam Takes the Guesswork Out of Their Tech-Touch Customer Success Model with Vitally’s Automation Capabilities
Vitally interviewed Jared of CompanyCam on how Vitally has helped CompanyCam solve the challenges that prompted their search for a Customer Success platform.
Hubstaff Builds Customer Success Right Starting on Day-One with Vitally
“If you’re not going to give them all the ammunition they need to actually go ahead and help customers, the whole idea behind a Success team is just moot.”
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User Interviews Masters Proactive Customer Success with Vitally
Vitally interviewed Hope of User Interviews on how Vitally has helped User Interviews solve the challenges that prompted their search for a CS platform.
ikas Experiences Cost Savings, Company-Wide Coordination, and Data Consolidation with Vitally
With Vitally, the Customer Success team at ikas was able to consolidate the key metrics they needed to track into a single dashboard.
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Pencil Significantly Decreases Time to Value for Customers with Vitally
By having the ability to be in more places at once since implementing Vitally, Pencil has seen ROI in the form of delighting more customers, more often.
MonkeyLearn Multiplies CSM Bandwidth with Vitally’s CS Platform
“Of the Customer Success tools that I’ve tried, Vitally is the one that spoke the most to the Customer Success Manager in me.”
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Klaus’s CEO Has Executive-Level Customer Insights at His Fingertips with Vitally’s Purpose-Built CS Platform
"The value Klaus has experienced from Vitally has come in the form of increased expansion MRR, faster customer onboardings, and improved NPS scores. "
Hugo Keeps Data at the Center of Their Self-Serve Model and Sees Growth Across the Board with Vitally
Vitally interviewed Darren of Hugo on how Vitally has helped Hugo solve the challenges that prompted their search for a Customer Success platform.
Foleon Increases Retention & Expansion, Not Headcount, After Upgrading From a CRM to Vitally
The problem is that the CRM at Foleon's at their stage and size is normally a ‘spaghetti mess’, Vitally revamped everything.
Productboard Reduces Gross Churn by 50% in 1 Year with Vitally
“In 2020 alone, we reduced our gross churn relatively by 50%. Even as we scaled, we were able to spend our time as wisely as possible with customers.”
Shogun Makes a Science Out of Customer Success with Vitally
“If you’re not making a science out of Customer Success, you’re probably missing out on a lot of opportunities to reduce churn and see more expansion revenue.”
How Soapbox Uses Vitally To Fuel Their Product-Led Growth
Soapbox needed a way to prioritize trials and free users that represented actual revenue upsell opportunities. All with a Customer Success team of two.
Ready to Scale Your Customer Success
