Customers
Hear directly from Customer Success B2B leaders how they’ve implemented and benefited from Vitally's platform.
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Fulcrum Uses Vitally AI to Capture Every Detail & Launch Faster
Fulcrum's launch team uses Vitally AI to capture call details, prep for every conversation, and send faster follow-ups — moving customer implementations forward without manual note-taking.

Instruqt Used Vitally AI to Unlock Faster Time-to-Value & Scaleable CS
As Instruqt scaled, the team needed a CSP that could meet the needs of their growing customer base. The company turned to Vitally and Vitally AI to accelerate their CS motion.

Triptease Unified Global CS & Reclaimed 30% of CSM Time With Vitally AI
Triptease, a Hospitality growth platform, used Vitally's AI features to reduce reliance on online travel agencies and their 20% commissions.

How WiseStamp Cut Onboarding Time & Improved Upsells with Vitally
WiseStamp transitioned to Vitally's CS platform to overhaul its Customer Success operations and unlock new efficiencies — including a 24% reduction in customer onboarding time.

How Navattic Reduced Churn 20% & Onboarded 4x the Users in One Year
Alisa from Navattic shares how Vitally has helped their Customer Success team improve customer health, optimize time-to-value, and reduce churn.

Procurify Switches CSPs to Increase Efficiency & CSM Adoption
Discover how Procurify enhanced efficiency and boosted CSM adoption by switching to Vitally's flexible and user-friendly Customer Success Platform.

How Culture Amp Delivers Scaled CS for 6K+ Customers
Explore how Culture Amp leverages Vitally's Customer Success Platform to efficiently deliver Scaled CS for 6k+ customers.

User Interviews Masters Proactive Customer Success
User Interviews masters proactive Customer Success and reduces customer churn by 50% with Vitally

Salesfloor’s Enhanced Customer Insight Fuels Actionable Results
Salesfloor's enhanced customer insight with Vitally fuels actionable results

Pleo Deciphers Their Customer Base with Data-Driven Automation
Pleo deciphers their customer base with Vitally’s data-driven automation

Productboard Reduces Gross Churn by 50% in 1 Year with Vitally
Productboard reduced gross churn by 50% in 1 year by automating time-consuming tasks and increasing CSM bandwidth with customer insights from Vitally.

Hubstaff Builds Customer Success Right Starting on Day-One with Vitally
Watch how Hubstaff, a workforce management software, leveraged Vitally's automation capabilities to improve Customer Success and expand revenue.

Grata Operationalizes Customer Data to Drive GTM Strategy & Develop Institutional Knowledge
Learn how the Grata CS team Increased their Monthly Active Users and Power Users with Vitally Automation.

CompanyCam Takes the Guesswork Out of Tech-Touch Customer Success
Watch how CompanyCam, a field service management app for contractors, leveraged Vitally's automation capabilities to improve Customer Success.










