CompanyCam Takes the Guesswork Out of Customer Success with Vitally’s Automation Capabilities
CompanyCam takes the guesswork out of Customer Success with Vitally’s automation capabilities.
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CompanyCam is the #1 field service management app for contractors—helping contractors document their jobs, communicate with their crews, and make their existing tools more powerful. With CompanyCam, teams build trust with their crews and customers through photo documentation.
Playbooks help you automate internal customer management, fire alerts for in-need accounts, and engage customers.
Accounts can have multiple health scores e.g. one for "Product usage" and another for "NPS". You'll define healthy, concerning, and poor conditions for each score, and we'll 'grade' your accounts on a scale of 0-10 for each score.
Indicators are automated alerts that detect significant opportunity or risk states customers may transition into during their lifetime with your product.
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