Grata operationalizes customer data to drive GTM strategy & develop institutional customer knowledge with VitallyLearn more
Grata is the leading company intelligence engine that enables dealmakers to search, find, qualify, and engage the right customers and companies for their business. Grata provides organizations like OneMedical, Providence Equity, Trilogy, and beyond, with unparalleled information and access that drives the private economy.
Playbooks help you automate internal customer management, fire alerts for in-need accounts, and engage customers.
Rebuilt for Customer Success. Show NPS surveys to specific accounts, analyze NPS scores across business, and set up alerts for businesses with dissatisfied account owners or low scores.
Dashboards allow you to create and arrange advanced reports based on all of your customer data and activity objects in Vitally.
“If you’re not going to give them all the ammunition they need to actually go ahead and help customers, the whole idea behind a Success team is just moot.”
We're deep diving into this popular data tool to explore what makes it so beloved by Customer Success professionals and discuss best practices for using it in your SaaS company.
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