User Interviews

User Interviews masters proactive Customer Success and reduces customer churn by 50% with Vitally.

Director of Customer Success, User Interviews
Hope Supernic
"Our team now really works solely out of Vitally. Instead of being in our inbox all day, we're able to be proactive."

July 2020

Started with Vitally


Users in Vitally


Users powered by User Interviews

Vitally Integrations Used

Vitally Analytics API

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User Interviews Masters Proactive Customer Success with Vitally

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Who is User Interviews?

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User Interviews makes it fast, easy, and affordable for research teams at Adobe, Spotify, Pinterest, Intuit, CNN, Amazon, and beyond, to recruit participants for user research. Organizations can source research participants from User Interviews' audience of over 850,000 quality participants. User Interviews exists to help teams discover user insights, and believe that fast access to quality participants is the key to that discovery.

Favorite Features


Playbooks help you automate internal customer management, fire alerts for in-need accounts, and engage customers.


Get immediate access to any segment of accounts and any set of customer data belonging to those accounts.


Indicators are automated alerts that detect significant opportunity or risk states customers may transition into during their lifetime with your product.

Boost Your Customer Success Productivity Now

Schedule a personalized demo today to see how Vitally can help your Customer Success organization operate with more efficiency, improve NRR, deliver best-in-class customer experiences, and get more work done.