Productboard

Productboard reduced gross churn by 50% in 1 year by automating time-consuming tasks and increasing CSM bandwidth with customer insights from Vitally.

Senior Director of Customer Success
,
Productboard
John Henwood
"We didn't need a data team or operations experts to do lots of integrations. Vitally's integrations are very much plug and play."

Vitally Integrations Used

No items found.

Learn more

Learn more

Who is

Productboard

?

No items found.

Favorite Features

No items found.

Recent blog posts

Read our most recent blog posts to learn more about Vitally.

See all articles
Blog
CSM to CSM: Tips for Handling Customer Escalations (Gracefully)

It’s “easy” to succeed when your product is working perfectly fine and there are no setbacks. You are able to follow and execute the success work plan you have set up with your clients without any blockers or delays.

Blog
Hugo Keeps Data at the Center of Their Self-Serve Model and Sees Growth Across the Board with Vitally

“Vitally solves the problem of giving us one central place where all of our customers exist, where all the data about the customer comes in, and where our customer success strategy lives…”

Blog
How Mature is Customer Success at Your B2B SaaS Organization?

These seven levels should act as a framework, outlining the key areas wherein your Customer Success department can expand and mature as you scale Customer Success at your organisation.

Get started with Vitally today

Reach out to schedule a personalized demo.

Thank you!

We have received your request and will process it as soon as possible.

Oops! Something went wrong while submitting the form.
Talk to Sales