Productboard reduces gross churn by 50% in 1 year with VitallyLearn more
Productboard is on a mission to help companies like Zendesk, Zoom, HERE Technologies, Vitally, and thousands more, build truly excellent products by helping product managers understand what customers need, prioritize what to build next, and rally everyone around the roadmap.
Growing suite of plug-and-play integrations can be used to unify your disparate customer datasets into Vitally.
Accounts can have multiple health scores e.g. one for "Product usage" and another for "NPS". You'll define healthy, concerning, and poor conditions for each score, and we'll 'grade' your accounts on a scale of 0-10 for each score.
Create, manage, and track your customer projects e.g. a collection of tasks aimed to help a customer reach some goal. Projects provide you with a wealth of project management features so that you can confidently and collaboratively manage your customer work throughout the customer lifecycle.
Read our most recent blog posts to learn more about Vitally.
In this episode, we’re chatting all things Customer Experience with Nicholas Zeisler, Fractional Chief Customer Officer, CX Strategist, and author of the new book, ‘We’re Doing CX Wrong… And How to Get It Right’.
Leverage Playbooks to build and automate intelligent workflows that reduce CSM time spent on closing out repetitive Tasks completed throughout the customer journey.
In this episode of '17 Questions on the Future of Customer Success', we’re chatting with Samuel Blount, Head of Sales & Customer Success at Filestage.
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