Expert Directory
Vitally collaborates with a hand-selected group experts, leaders, and visionaries who are changing the way we think about Customer Success. Browse through the list of members below to learn from their cutting-edge insights.
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Deonne Decker
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Diana De Jesus
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Diana Vacca
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Dillon Young
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Donna Weber
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Contributed to:
- Blog Post: 10 Customer Success KPIs That Top CS Leaders Track
- Blog Post: How to Implement a Land-and-Expand Strategy That Quickly Grows New Accounts
- Blog Post: The Four Stages of Customer Onboarding Maturity
- Video: One Vital Question #3: How to Prove Value in a Down Market
- Video: One Vital Question #12: What’s Your Most Unpopular CS Opinion?
Ed Porter
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Contributed to:
- Blog Post: The Vitally Guide to B2B Customer Renewal
- Blog Post: What CROs Should Know About Customer Success Software (feat. Ed Porter)
- Report: How Will the Role of CS Evolve Over the Next Few Years?
- Video: One Vital Question #4: The Secret Sauce for Customer Onboarding
- Video: One Vital Question #5: How to Go From CSM to VP of CS
- Video: One Vital Question #12: What’s Your Most Unpopular CS Opinion?
Ed Powers
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Elliot Fox
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Contributed to:
Elodie O'Rourke
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Emilia D'Anzica
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Emily Garza
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Emma Miller-Crimm
E
Contributed to:
- Blog Post: 10 Customer Success KPIs That Top CS Leaders Track
- Blueprint: Guide to Engaging Customer Advocates at Scale
- Report: How Will the Role of CS Evolve Over the Next Few Years?
- Video: One Vital Question #15: Which Software Tool Is the Most Valuable to Your Work?
- Webinar: Re-Inventing the (Fly)wheel: Building a Customer Advocacy Program That Benefits Your Customers & CSMs
Emory Scott
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