Webinars & Events
Join our team and thought-leaders across Customer Success to gain insights and best practices.
The Future is Calling: Meet Vitally AI
Discover how Vitally is redefining Customer Success with purpose-built AI, and get an exclusive look at our most powerful feature yet!
Unlocking Hidden Revenue: How to Identify Expansion Opportunities
Discover how CircleCI’s Customer Success team applies the REACH framework to drive efficiency, improve retention, and scale customer engagement—powered by Vitally.
CS Keynote Series: Key Financial Metrics in SaaS & How CS Teams Can Impact Them
Financial literacy is essential for CS leaders who want to make an impact. In this keynote, Laura Kightlinger explains how CS contributes to the SaaS business model and which metrics are the most important to master.
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Scale or Fail: Mastering Sales & Customer Success Collaboration
Vitally has built a panel of Customer Success and Sales leaders from our own team, DUCO, Ignition, and Hubstaff to discuss how they scaled collaboration between Sales and CS at their companies (plus tactical advice on how you can level up your Customer handoff process today)!
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Scale or Fail: Operationalizing Churn Prediction, Prevention, Payments, and Post-Mortem
The four ‘P’s’ for mitigating churn, scaling Customer Success, and positioning CS as a revenue leader.
Scale or Fail: How To Build a Non-Traditional Customer Success Team
If your customers represent all industries and walks of life, your company should reflect that—starting with the team on the frontline.
Ready to Scale Your Customer Success?
