All Health Scores are not created equal. Take your customer Health Scores from static to dynamic.
Vitally—the modern Customer Success Platform—brings together a panel of Customer Success leaders to discuss how organizations can enhance their Health Scoring models by making the most out of their customer data, getting specific with segmentation, building outside-of-the-box health score equations, and beyond.
Our panelists cover:
- Different Health Scoring models for different lifecycle stages
- Considerations for dynamic Health Score equations
- How to think about Health Scoring for different customer segments
- The customer data that has the highest impact on customer health & how to quantify qualitative data
- Answers to your questions!