Who is Getro?

Getro Builds Out Enterprise-Grade Customer Health Scores and Decreases Time to Value with Vitally

Customer Success and Experience Team Lead
,
Getro
Amelia Mehaffey
“One of my goals that I wanted to achieve in bringing Vitally on was helping my CS team become a revenue driving team, and we are well on track to do that at this point. We're seeing an increase in customer renewal deals converting. We're seeing an increase in expansion revenue, and again, that all goes back to having Vitally, and having a place to manage those processes.”

January 2022

Started with Vitally

11

Users in Vitally

1900+

Users powered by Getro

Vitally Integrations Used

HubSpot
Segment
Chargebee
Vitally Analytics API

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Getro builds out enterprise-grade customer health scores and decreases time to value with Vitally.

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Who is

Getro

?

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Getro makes it easy to connect people and companies in your network with a branded job board and private talent network. Over 600 customers—including VC platform teams, chambers of commerce, career centers, and beyond—trust Getro's automated job board and private talent network to take the manual work out of connecting people and companies in their network.

Favorite Features

Integrations

Growing suite of plug-and-play integrations can be used to unify your disparate customer datasets into Vitally.

Customer Health Scores

Accounts can have multiple health scores e.g. one for "Product usage" and another for "NPS". You'll define healthy, concerning, and poor conditions for each score, and we'll 'grade' your accounts on a scale of 0-10 for each score.

Projects

Create, manage, and track your customer projects e.g. a collection of tasks aimed to help a customer reach some goal. Projects provide you with a wealth of project management features so that you can confidently and collaboratively manage your customer work throughout the customer lifecycle.

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