Shogun makes a science out of Customer Success with VitallyLearn more
Shogun is a powerful ecommerce experience platform that’s on a mission to empower brands like Fila, Timbuk2, Chubbies, MVMT, and thousands more, to build and optimize ecommerce experiences for their customers—creating brand loyalty and business growth.
Playbooks help you automate internal customer management, fire alerts for in-need accounts, and engage customers.
Indicators are automated alerts that detect significant opportunity or risk states customers may transition into during their lifetime with your product.
Auto-organize your accounts into any number of segments, using any data points. You can easily view each segment's accounts, KPIs, and more as you navigate Vitally.
“If you’re not going to give them all the ammunition they need to actually go ahead and help customers, the whole idea behind a Success team is just moot.”
We're deep diving into this popular data tool to explore what makes it so beloved by Customer Success professionals and discuss best practices for using it in your SaaS company.
Reach out to schedule a personalized demo.
We have received your request and will process it as soon as possible.