Shogun

Shogun uses rule-based alerts in Vitally to zero in on merchants who are in need of support in a busy customer base of 18,000.

COO
,
Shogun
Nick Raushenbush
“I have recommended Vitally to many leaders of Customer Success organizations because we have had such phenomenal results using it ourselves.”
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Darren Chait
,
COO
"The value Hugo is seeing since we have implemented Vitally is really just 'business value': it's more activated customers, better retained customers, happier and more satisfied customers, and in turn that means greater revenue."
Nick Raushenbush
,
COO
“I have recommended Vitally to many leaders of Customer Success organizations because we have had such phenomenal results using it ourselves.”
See why Customer Success teams are making the switch to Vitally

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