Shogun makes a science out of Customer Success with VitallyLearn more
Shogun is a powerful ecommerce experience platform that’s on a mission to empower brands like Fila, Timbuk2, Chubbies, MVMT, and thousands more, to build and optimize ecommerce experiences for their customers—creating brand loyalty and business growth.
Playbooks help you automate internal customer management, fire alerts for in-need accounts, and engage customers.
Indicators are automated alerts that detect significant opportunity or risk states customers may transition into during their lifetime with your product.
Auto-organize your accounts into any number of segments, using any data points. You can easily view each segment's accounts, KPIs, and more as you navigate Vitally.
Read our most recent blog posts to learn more about Vitally.
In this episode, we’re chatting all things Customer Experience with Nicholas Zeisler, Fractional Chief Customer Officer, CX Strategist, and author of the new book, ‘We’re Doing CX Wrong… And How to Get It Right’.
Leverage Playbooks to build and automate intelligent workflows that reduce CSM time spent on closing out repetitive Tasks completed throughout the customer journey.
In this episode of '17 Questions on the Future of Customer Success', we’re chatting with Samuel Blount, Head of Sales & Customer Success at Filestage.
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