Who is Rinsed?

Henry Simon

Rinsed is a leading provider of customer relationship management (CRM) software specifically designed for the car wash industry. Their innovative platform helps over 1,600 car wash owners and operators effectively manage and grow their memberships. With their user-friendly CRM solutions, Rinsed empowers car wash businesses to streamline operations, strengthen customer relationships, and drive long-term success.

Favorite Features

Dashboards

Dashboards allow you to create and arrange advanced reports based on all of your customer data and activity objects in Vitally.

Indicators

Indicators are automated alerts that detect significant opportunity or risk states customers may transition into during their lifetime with your product.

Projects

Create, manage, and track your customer projects e.g. a collection of tasks aimed to help a customer reach some goal. Projects provide you with a wealth of project management features so that you can confidently and collaboratively manage your customer work throughout the customer lifecycle.

Integrations

Growing suite of plug-and-play integrations can be used to unify your disparate customer datasets into Vitally.

Customer Health Scores

Accounts can have multiple health scores e.g. one for "Product usage" and another for "NPS". You'll define healthy, concerning, and poor conditions for each score, and we'll 'grade' your accounts on a scale of 0-10 for each score.

Playbooks

Playbooks help you automate internal customer management, fire alerts for in-need accounts, and engage customers.