uses Vitally Health Scores and Playbooks to make sure no customers fall through the cracks.

VP of Customers
Natalie Onions
"When we think about the number of contracts we have been able to renew due to those reminders and Playbooks, I think the return on investment we have had from Vitally has been pretty massive."


How they found out about Vitally
Most customers are referred by a CEO.


Number of Customers
And keep growing


Company Size

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Read more about the case study on our blog. We will show you an exact way of how we helped them to get better results.

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Who is


Finbarr Taylor
CEO & Co-Founder at Shogun
Nick Raushenbush
COO & Co-Founder at Shogun

Shogun is a powerful ecommerce experience platform that’s on a mission to empower brands like Fila, Timbuk2, Chubbies, MVMT, and thousands more, to build and optimize ecommerce experiences for their customers—creating brand loyalty and business growth.

Favorite Features


Playbooks help you automate internal customer management, fire alerts for in-need accounts, and engage customers.


Indicators are automated alerts that detect significant opportunity or risk states customers may transition into during their lifetime with your product.


Auto-organize your accounts into any number of segments, using any data points. You can easily view each segment's accounts, KPIs, and more as you navigate Vitally.

Get started with Vitally today

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