Customer Stories
B2B leaders trust Vitally to future-proof their Customer Success efforts. Hear directly how they’ve implemented and benefited from our platform.
“Customer Success actually holds the top four biggest deals in company history, all driven through expansion generating north of $250K ARR.”
“We have every one of our CSMs using Vitally. It took us maybe a month or two to get up to speed where we had virtually everyone using it, but at this point, it is the core tool that our CS team uses to get their work done.”
“I would absolutely recommend Vitally. I think that as an admin…it is a simple tool, but it's really powerful at the same time. You can do a lot without having to have a huge team doing an administration on the backend.”
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How Salesmsg Generates $250k in Expansion Revenue
Discover how Salesmsg leverages Vitally's Customer Success Platform to generate $250k in expansion revenue.
How Culture Amp Delivers Scaled CS for 6K+ Customers
Explore how Culture Amp leverages Vitally's Customer Success Platform to efficiently deliver Scaled CS for 6k+ customers.
How Apollo.io Improves CSM Efficiency & NRR with Vitally
Learn how Apollo.io leveraged Vitally's Customer Success Platform to streamline operations, boost revenue, and improve customer retention.
Rinsed Unlocks Customer Insights and Enhances Team Collaboration
Vitally accelerates BombBomb's operations with 27x faster information retrieval.
PartnerStack Harnesses Actionable Insights from Customer Data
PartnerStack harnesses actionable insights from customer data with Vitally
User Interviews Masters Proactive Customer Success
User Interviews masters proactive Customer Success and reduces customer churn by 50% with Vitally
Shogun Makes a Science Out of Customer Success with Vitally
Shogun uses rule-based alerts in Vitally to zero in on merchants who are in need of support in a busy customer base of 18,000.
Salesfloor's Enhanced Customer Insight Fuels Actionable Results
Salesfloor's enhanced customer insight with Vitally fuels actionable results
Pleo Deciphers Their Customer Base with Data-Driven Automation
Pleo deciphers their customer base with Vitally’s data-driven automation
Productboard Reduces Gross Churn by 50% in 1 Year with Vitally
Productboard reduced gross churn by 50% in 1 year by automating time-consuming tasks and increasing CSM bandwidth with customer insights from Vitally.
Klaus’s CEO Has Executive-Level Customer Insights at His Fingertips with Vitally’s Purpose-Built CS Platform
CSMs at Klaus use Vitally to segment their account portfolio into different groups for more impactful customer communication
Hubstaff Builds Customer Success Right Starting on Day-One with Vitally
Watch how Hubstaff, a workforce management software, leveraged Vitally's automation capabilities to improve Customer Success and expand revenue.
Grata Operationalizes Customer Data to Drive GTM Strategy & Develop Institutional Knowledge with Vitally
"Learn how Grata Increased their Monthly Active Users and Power Users with Vitally Automation. Watch the Grata case study video today! "
How Getro Builds Enterprise-Grade Customer Health Scores and Accelerates Time-to-Value through Vitally
Getro Builds Out Enterprise-Grade Customer Health Scores and Decreases Time to Value with Vitally
CompanyCam Takes the Guesswork Out of Tech-Touch Customer Success
Watch how CompanyCam, a field service management app for contractors, leveraged Vitally's automation capabilities to improve Customer Success.
Ready to Put Your Data To Work?
Take a live look at Vitally's Customer Success Platform to learn how your data can help your teams and customers achieve greater success.
