Celine Doumar of MeetElise Talks Customer Success at Early-Stage Startups
In this episode of 17 Questions on the Future of Customer Success, we’re chatting with Celine Doumar, Senior Account Manager at MeetElise. Watch the episode today!
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Chris Jewitt, CSM at Klaus, Talks Community as a Pillar of Customer Success Strategy and Engaging with Unresponsive Customers
Meet Chris—vegan food fan, dog dad, and proponent of Community as a pillar of Customer Success strategy.
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Fractional Chief Customer Officer, CX Strategist, Author, & Host, Nicholas Zeisler, talks Customer Experience
In this episode, we’re chatting all things Customer Experience with Nicholas Zeisler, author of the new book, ‘We’re Doing CX Wrong… And How to Get It Right’.
Fresh Out of the Lab: Vitally’s A.I.-Powered First Call Success Generator
Struggling to align CSMs and new customers? Master the first customer call with our ChatGPT-powered success plan generator.
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Samuel Blount, Head of Sales & Customer Success @ Filestage, talks Agile & Scrum Methodologies, Football Clubs, & CS Driving Marketing and Sales Initiatives
In this episode of "17 Questions on the Future of Customer Success", we chatting with Samuel Blount, Head of Sales & Customer Success at Filestage.
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Sarah Cunningham-Scharf, Head of Customer Success at Great Question, talks storytelling in CS, turning customers into champions, and the power of public speaking
Sarah Cunningham-Scharf, Head of Customer Success at Great Question, talks storytelling in CS, turning customers into champs, and the power of public speaking.
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Sarah Steingraber, Manager of Mid-Market Customer Success at Sendoso, talks How CS is Structured at Sendoso, Account Segmentation, and the Power of Personalization
Meet Sarah—gift giver, Customer Success professional, and dog mom to a yellow lab. Sarah has been working in Customer Success for four years.
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