Items tagged
CSPs
No, Your CRM Isn’t Enough: Why Modern-Day Customer Success Teams Need A CS Platform
CSPs

No, Your CRM Isn’t Enough: Why Modern-Day Customer Success Teams Need A CS Platform

Discover why a CRM alone isn't enough for modern Customer Success teams and how a dedicated CS platform drives retention and growth.

Diana De Jesus
October 10, 2025
Top 5 ChurnZero Alternatives for Flexibility and Ease of Use
CSPs

Top 5 ChurnZero Alternatives for Flexibility and Ease of Use

ChurnZero is a robust CSP, but leaves a lot to be desired when it comes to overall usability. Here are five ChurnZero alternatives that may be better suited for your team.

Devin Pickell
October 10, 2025
Top 5 Planhat Alternatives for High-Growth CS Teams
CSPs

Top 5 Planhat Alternatives for High-Growth CS Teams

Planhat has a user-friendly platform, but for businesses looking for a more mature CSP solution, you may want to consider one of these Planhat alternatives.

Devin Pickell
October 10, 2025
Why You Need a Dedicated Customer Success Tool Even if You Have a CRM
CSPs

Why You Need a Dedicated Customer Success Tool Even if You Have a CRM

This article clarifies the roles of CRMs vs Customer Success tools and why having a dedicated Customer Success platform in your CS tech stack is essential.

Vitally Team
October 10, 2025

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