A Plan to Fail: How a Premortem Can Help You See (and Stop) Future Churn Risks
One of the best ways to stop churn from happening is to add churn analysis to the glass-half-full conversations that overflow every time there's a new customer.
Can Customer Churn Be Good for a B2B SaaS Business? Sometimes...
Customer churn tends to be viewed negatively by SaaS companies, and for good reason. However, sometimes there are positive impacts you can gain.
Churn Rate Benchmarks & Insights for B2B SaaS Leaders in 2025
We’ve assembled the latest data on churn rates for B2B SaaS companies in 2025. How does your team measure up?
Customer Churn Analysis: Understanding Why Your Customers Are Churning
Our churn analysis checklist helps B2B companies like yours understand why customers leave by identifying patterns and trends to improve retention.
How to Reduce Churn With Segmented Churn Analysis
Learn how to segment your customers so you can analyze and target specific groups to maximize your churn prevention.
Mitigate Early Churn With This Customer Success Plan Template
Rather than waiting until customers are weighed down with blockers, guarantee smooth onboarding and implementation with a customer success plan.
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Redefining Your Ideal Customer: Why You May Be Misinterpreting Their Needs
You may be misunderstanding the needs of your ideal customer. Explore how a changing market impacts customer needs and how to become a customer-centric company.
Silent Revenue Killers: How to Identify Churn Risks In Your Business
We'll show you how to spot six common warning signs of churn and how to address each one before your customer walks out the door.
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These Five Customer Churn Prediction Mistakes Are Costing You
Discover the 5 mistakes you might be making when predicting customer churn and what to do about them.
Ready to Scale Your Customer Success
