Items tagged
Churn
The Best Churn Management Software [Updated for 2025]
Churn

The Best Churn Management Software [Updated for 2025]

Churn is the not-so-silent killer of SaaS companies, but with the right tools, you can manage it effectively. Learn more in this guide to the best churn management software.

Vitally Team
November 6, 2025
Churn Rate Benchmarks & Insights for B2B SaaS Leaders in 2025
Churn

Churn Rate Benchmarks & Insights for B2B SaaS Leaders in 2025

We’ve assembled the latest data on churn rates for B2B SaaS companies in 2025. How does your team measure up?

Ryan LaFlamme
April 23, 2025
Silent Revenue Killers: How to Identify Churn Risks In Your Business
Churn

Silent Revenue Killers: How to Identify Churn Risks In Your Business

We'll show you how to spot six common warning signs of churn and how to address each one before your customer walks out the door.

Devin Pickell
October 12, 2023
Customer Churn Analysis: Understanding Why Your Customers Are Churning
Churn

Customer Churn Analysis: Understanding Why Your Customers Are Churning

Our churn analysis checklist helps B2B companies like yours understand why customers leave by identifying patterns and trends to improve retention.

Devin Pickell
June 19, 2023
Redefining Your Ideal Customer: Why You May Be Misinterpreting Their Needs
Churn

Redefining Your Ideal Customer: Why You May Be Misinterpreting Their Needs

You may be misunderstanding the needs of your ideal customer. Explore how a changing market impacts customer needs and how to become a customer-centric company.

Daniel Wolkowitz
March 2, 2023
Can Customer Churn Be Good for a B2B SaaS Business? Sometimes...
Churn

Can Customer Churn Be Good for a B2B SaaS Business? Sometimes...

Customer churn tends to be viewed negatively by SaaS companies, and for good reason. However, sometimes there are positive impacts you can gain.

Vitally Team
January 28, 2022
Mitigate Early Churn With This Customer Success Plan Template
Churn

Mitigate Early Churn With This Customer Success Plan Template

Rather than waiting until customers are weighed down with blockers, guarantee smooth onboarding and implementation with a customer success plan.

Donna Weber
May 6, 2021
A Plan to Fail: How a Premortem Can Help You See (and Stop) Future Churn Risks
Churn

A Plan to Fail: How a Premortem Can Help You See (and Stop) Future Churn Risks

One of the best ways to stop churn from happening is to add churn analysis to the glass-half-full conversations that overflow every time there's a new customer.

Jamie Davidson
October 23, 2020
How to Reduce Churn With Segmented Churn Analysis
Churn

How to Reduce Churn With Segmented Churn Analysis

Learn how to segment your customers so you can analyze and target specific groups to maximize your churn prevention.

Kevin Fu
June 3, 2020
These Five Customer Churn Prediction Mistakes Are Costing You
Churn

These Five Customer Churn Prediction Mistakes Are Costing You

Discover the 5 mistakes you might be making when predicting customer churn and what to do about them.

Jamie Davidson
April 15, 2020

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