Items tagged
Productivity
Productivity
How to Make Customer Discovery a Continuous Process
For Customer Success professionals, customer discovery is more important than ever, and it has to be a continuous process.
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Productivity
How to Take Better Meeting Notes & Increase Productivity During Customer Calls
Learn how to take better and more detailed notes during customer calls that will boost your productivity and deliverables as a CSM.
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Productivity
Why Customer Success Managers Need a Customer Success Plan
A well-defined and executed plan is key to keeping your customers successful. In this blog post, we'll discuss what a customer success plan is, how to create one, and the benefits it can provide to both you and your customers.
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Productivity
Why It’s a Mistake To Separate Customer Support From Customer Success
Splitting the two functions as you grow from 100-1K customers, you’re missing out on an opportunity to train your CSMs at a critical point in your company’s growth.
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Ready to Scale Your Customer Success
