Items tagged
CS & Sales
CS & Sales
5 Tips for a Successful Sales to Customer Success Handoff
The perfect Sales-CS handoff is seamless and consistent. Here are 5 tips that will ensure each new customer is sped smoothly along the path from purchase to value.
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CS & Sales
Common Points of Sales <> Customer Success Misalignment ( + Tips for a Successful Partnership)
Let's dive into the most common misalignments between Sales and CS in SaaS these departments can work together in order to build the best growth machine.
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CS & Sales
How One Customer Success Leader Created a Framework for a Seamless Sales-CS Handoff
Here's a framework you can use to get your Sales-CS teams on the same page so your customers (and your team) can focus on what matters most — success.
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CS & Sales
How to Develop a Successful Sales & Customer Success Partnership
Sales will tell the customer what you need and the cost. Success will tell you why you need it. Support will tell you how to do it.
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CS & Sales
Why Sales Should Own Account Expansions and Renewals
We weighed the most common arguments for who should own expansions and renewals and came to a clear conclusion. Spoiler alert: It's Sales.
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Ready to Scale Your Customer Success
