Expert Directory
Vitally’s Success Network is a hand-selected group of Customer Success experts, leaders, and visionaries who are changing the way we think about CS. Browse through the list of members below to learn from their cutting-edge insights.
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Arit Nsemo
Contributed to:
Ashley Stamps-Lafont
Ashna Patel
Contributed to:
Ben Francis
Contributed to:
Ben Goldstein
Contributed to:
- Blog Post: We Asked CSMs: Which Parts of the Job Would You Automate If You Could?
- Report: The Secret Lives of CSMs
- Report: The Revenue Mystery: Why Customer Success Leaders Struggle to Prove the Value of CS
- Webinar: CSM Confidential, Part 1: How Work Impacts Life for CSMs
- Webinar: CSM Confidential, Part 2: Helping Direct Reports Navigate Career Growth & Compensation
Ben Ottesen
Bill Walker
Bodin Pollard
Contributed to:
Brigid O'Donnell Colver
Contributed to:
Caden Duvé
Contributed to:
Carly Bennett
Contributed to:
Carolien Dekeersmaeker
Contributed to:
Celine Bocchi
See What’s Happening in the Success Network
Looking for inspiration? From Customer Success strategy and process to ground-level tactics, we have everything you need to become more effective in your role.
Events
Register for our upcoming live webinars featuring expert discussions on the most important topics in CS or watch replays of past events on demand.
Media
See our Success Network members in action, featuring bite-sized CS tips and in-depth interviews.
Inspiration Gallery
Explore Customer Success best practices and product inspiration from Vitally customers.
Research
Explore our library of original reports, surveys, and trend analysis and be the smartest CS pro in the room.
Blog
Learn today's most effective Customer Success practices in our practical guides and how-to articles.
Be a Part of the Success Network
Want to join our network of Customer Success experts and have your contributions promoted to over 100,000+ Vitally followers across email and social media? Fill out the form on the left and we’ll get back to you soon if we think there’s a good fit.
