Klaus

CSMs at Klaus use Vitally to segment their account portfolio into different groups for more impactful customer communication

CEO
,
Klaus
Martin Kõiva
"After implementing Vitally, expansion MRR definitely increased. It's this overwhelming feeling of relief that it's very easy have a complete customer picture with one click."
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John Henwood
,
Senior Director of Customer Success
"We didn't need a data team or operations experts to do lots of integrations. Vitally's integrations are very much plug and play."
Sam Brown
,
VP Customer Success & Sales
"Within the first day, we were already able to see insights we had never been able to see before. Our retention is about 25% better, and expansion is 50% more. We have seen both CSAT and NPS increase substantially over the last 7 or 8 months since using Vitally."
See why Customer Success teams are making the switch to Vitally

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