Making Teams More Successful Starts With Us

We’ve built a simple, powerful platform that just makes sense for Customer Success teams and their customers.

Our Mission

We have a simple goal: to help teams provide personalized Customer Success through increased productivity, visibility, and collaboration.

We believe this starts with your work and the data that makes it authentic to your team, customer experiences, and everything in between.

At Vitally, we’re building the platform that finally addresses this need for Customer Success. By combining tools that enable best-in-class productivity with real-time customer data from your tech stack, our mission is to ensure your Customer Success team never misses an opportunity to help their customers succeed.

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Our Leaders

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Excited about what we're doing? See our open roles and benefits to learn more about Vitally.

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Trusted by leading B2B Customer Sucess Teams

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Our Values

Question Convention

Approach things with a curious and critical mind. Do things differently when different means better because sometimes, the obvious solution isn’t the best. Sometimes, it's just the most obvious.

Empathy First

People come from complex, diverse backgrounds and have complex, diverse lives. Do not rush to judgements and assume noble intent. Always strive for precise, clear, and empathetic communication.

Bias for Action

We value progress over perfection, and encourage every team to make calculated risks, run tests, and experiment. Speed matters in business, which is why we’ll always favor action over inaction.

Share Your Success & Failures

We win as a team, and we lose as a team. Celebrating your wins and the wins of your peers is equally as important as being proactive and transparent when communicating your losses—so we can keep winning together.

Be Better Than Yesterday

We’re not perfect, nor will we ever be. That makes every day a new opportunity to learn from where we were, and take steps to ensure we don’t make the same mistake twice.

Boost Your Customer Success Productivity Now

Sign up for a quick demo to see what Vitally can do to your improve your Customer Success organization.