Help Us Build the Future of Customer Success

3 Vitally employees on bikesPhoto of Jamie and PatrickPhoto of Vitally Marketing team
Photo of Vitally team hanging out outsideVitally team in stairwell at AutocampPhoto of entire Vitally team

A Culture Rooted
in Success

Vitally is a remote-first company, with employees in the US and London. Being a remote team has its challenges, but having a team that likes, supports, and works together makes it easier. Our company loves to hang out whenever possible, whether it is via Zoom, off-work Slack channels, or our annual offsite.

Life outside Vitally is important to us, so we make sure you have the opportunity to experience it. Vitally is not about building a fraternity or a startup culture. We work hard at work and enjoy downtime when we need it. We are only interested in building a good, useful, and industry-changing product.

“From an expansion standpoint, Vitally has been extraordinarily helpful."

Vicki Sorensen
Global Head of Customer Success

“Customer Success actually holds the top four biggest deals in company history, all driven through expansion generating north of $250K ARR.”

Ben Francis
Head of Customer Success

“We have every one of our CSMs using Vitally. It took us maybe a month or two to get up to speed where we had virtually everyone using it, but at this point, it is the core tool that our CS team uses to get their work done.”

Chris Schwass
Director of Customer Revenue Operations

“I would absolutely recommend Vitally. I think that as an admin…it is a simple tool, but it's really powerful at the same time. You can do a lot without having to have a huge team doing an administration on the backend.”

Linnea Olson
Customer Success Operations Manager

“We’re the CRM for car washes, but we need the CRM for Customer Success.”

Henry Simon
Customer Success Manager

Perks Just For You

Competitive Salary

We offer a competitive salary given both your experience as well as location.

Generous Equity

We keep things lean, which means we can be quite generous with equity.

Unlimited Paid Vacation

Take time and take a break. We enforce a minimum of 10 days off a year plus bank holidays to allow your brain to rest. Oh, and enjoy your life.

Health, Dental & Vision

Stay healthy my friend—we want you (and your family) here for the long haul.

Work Anywhere

While we are remote first, feel free to drop by our office space on the Lower East Side, Manhattan when you're in NYC.


We’re building for the future, and so should you! We offer a 401k match up to 3% through Slavic.

Education Stipend

Want to grow your skills? Good, we want you too! We support you to get books, certificates, or attend conferences.

Open Positions

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Link to a position

Location: United States, New York, Brooklyn

Don't see what you're looking for?

We'd still love to hear from you! Get in touch with our team today.