Help Us Build the Future of Customer Success

3 Vitally employees on bikesPhoto of Jamie and PatrickPhoto of Vitally Marketing team
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A Culture Rooted
in Success

Vitally is a remote-first company, with employees in the US and London. Being a remote team has its challenges, but having a team that likes, supports, and works together makes it easier. Our company loves to hang out whenever possible, whether it is via Zoom, off-work Slack channels, or our annual offsite.

Life outside Vitally is important to us, so we make sure you have the opportunity to experience it. Vitally is not about building a fraternity or a startup culture. We work hard at work and enjoy downtime when we need it. We are only interested in building a good, useful, and industry-changing product.

“We’re the CRM for car washes, but we need the CRM for Customer Success.”

Henry Simon
Customer Success Manager

“Being able to have everything in one location really lets us compare the success and effectiveness of the entire team.”

Eleah Steinberg
Technical Enablement Specialist

“I 100% think Vitally helps with the productivity of my [Customer Success] team.”

Jide Adebayo
Director of Customer Success

“What makes Vitally different is how you can parse all that data. The views are so powerful, [telling] me everything I need to know in one single click.”

Star Hofer
Former Chief Customer Officer

"Our team now really works solely out of Vitally. Instead of being in our inbox all day, we're able to be proactive."

Hope Supernic
Director of Customer Success

Perks Just For You

Competitive Salary

We offer a competitive salary given both your experience as well as location.

Generous Equity

We keep things lean, which means we can be quite generous with equity.

Unlimited Paid Vacation

Take time and take a break. We enforce a minimum of 10 days off a year plus bank holidays to allow your brain to rest. Oh, and enjoy your life.

Health, Dental & Vision

Stay healthy my friend—we want you (and your family) here for the long haul.

Work Anywhere

While we are remote first, feel free to drop by our office space in Williamsburg, Brooklyn when you're in NYC.


We’re building for the future, and so should you! We offer a 401k match up to 3% through Slavic.

Education Stipend

Want to grow your skills? Good, we want you too! We support you to get books, certificates, or attend conferences.

WFH Stipend

Just because you're home doesn't mean your workspace shouldn't feel like an office. Do you need a new chair, monitor, headphones? Let's get you the equipment you need to be successful.

See our open positions

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Link to a position

Location: United States, New York, Brooklyn

Don't see what you're looking for?

We'd still love to hear from you! Get in touch with our team today.

Boost Your Customer Success Productivity Now

Sign up for a quick demo to see what Vitally can do to your improve your Customer Success organization.