We've raised a $30M Series B to transform Customer Success! Learn more →

Help Us Build the Future of Customer Success

A Culture Rooted
in Success

Vitally is a remote-first company, with employees in the US and London. Being a remote team has its challenges, but having a team that likes, supports, and works together makes it easier. Our company loves to hang out whenever possible, whether it is via Zoom, off-work Slack channels, or our annual offsite.

Life outside Vitally is important to us, so we make sure you have the opportunity to experience it. Vitally is not about building a fraternity or a startup culture. We work hard at work and enjoy downtime when we need it. We are only interested in building a good, useful, and industry-changing product.

"Our team now really works solely out of Vitally. Instead of being in our inbox all day, we're able to be proactive."

Hope Supernic
Director of Customer Success

“I have recommended Vitally to many leaders of Customer Success organizations because we have had such phenomenal results using it ourselves.”

Nick Raushenbush

"[Vitally] is very sexy. The platform is fun to play with, it's very self-service and very quick to onboard. The ease of use sets Vitally apart."

Azelie Pouliot
Director of Client Services

“We wanted to try out a new [Customer Success Platform], some new player on the block who could give us an edge. [The platform] that fit our culture and our needs the best was Vitally.”

Nikolas Artadi
Business Solution Analyst

"We didn't need a data team or operations experts to do lots of integrations. Vitally's integrations are very much plug and play."

John Henwood
Senior Director of Customer Success

Perks Just For You

Competitive salary

We offer a competitive salary given both your experience as well as location.

Generous equity

We keep things lean, which means we can be quite generous with equity.

Unlimited paid vacation

Take time and take a break. We enforce a minimum of 10 days off a year plus bank holidays to allow your brain to rest. Oh, and enjoy your life.

Health, Dental, & Vision

Stay healthy my friend - we want you (and your family) here for the long haul.

Work Anywhere

While we are remote first, feel free to drop by our office space in Williamsburg, Brooklyn when you're in NYC.


We’re building for the future, and so should you! We offer a 401k match up to 3% through Slavic.

Education Stipend

Want to grow your skills? Good, we want you too! We support you to get books, certificates, or attend conferences.

WFH Stipend

Just because you're home doesn't mean your workspace shouldn't feel like an office. Do you need a new chair, monitor, headphones? Let's get you the equipment you need to be successful.

See our open positions

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Link to a position

Location: United States, New York, Brooklyn

Don't see what you're looking for?

We'd still love to hear from you! Get in touch with our team today.

Boost Your Customer Success Productivity Now

Schedule a personalized demo today to see how Vitally can help your Customer Success organization operate with more efficiency, improve NRR, deliver best-in-class customer experiences, and get more work done.