Scale Up Tech-Touch Customer Success Productivity

With Vitally, tech-touch Customer Success teams have the opportunity to break free from time-consuming processes and refocus on what really matters: growing relationships with customers and driving continue business success.

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The Most Productive Platform for One-to-Many Customer Success

When Customer Success teams use Vitally, they just get more done.

Go on Autopilot

Eliminate repetitive day-to-day tasks with Automation to streamline your customer messaging, planning, and actions such as CSM assignments.

Feel the Pulse

Surface and identify customers at-risk of churn with dynamic Health Scores that measure every point of the customer journey.

Stay in Touch

Proactively communicate with customers to keep them informed and engaged with important updates from you and your team.

Don’t just take our word for it, hear it from them

“We wanted to try out a new [Customer Success Platform], some new player on the block who could give us an edge. [The platform] that fit our culture and our needs the best was Vitally.”

Nikolas Artadi - Business Solution Analyst, Pleo

A Smarter Approach to Scaled Customer Success

There is no one size fits all solution to Customer Success. With Vitally, get an all-in-one workspace built to optimize how you operate and scale your business.

Get More Done in Less Time

Don't let anything stand in the way of your team's success—empower them with efficient, automated tools from Vitally. Let us take care of all those pesky tasks and time-consuming work for you so that your Customer Success squad can focus on delivering an amazing customer experience!

Increase Team Productivity

Don’t let anything slow your team down. You can count on Vitally to give your Customer Success team all the tools they need to do their jobs efficiently and quickly.

We Make Data Integration Easy

Stop jumping from tool-to-tool to understand your customers. With just a few clicks, instantly start piping in customer data from acro

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Personalize at Scale

Despite handling one-to-many customers, your team doesn't have to sacrifice experiences that make your customers feel special a

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Resources for Success

Explore Customer Success case studies, blog posts, and Blueprints to learn from today's leaders in Customer Success.

PeopleGrove’s Guide to Engaging Customer Advocates at Scale

Built by:

Emma Miller-Crimm

"With Vitally we can automate where we need to automate, and spend our time where we need to spend our time. It's made us way more efficient."

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Customer Onboarding Best Practices: 5 Proven Habits from Top CS Leaders

Vitally Team

July 16, 2025

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See How Vitally Can Scale Your Low-Touch CS Motion Today

Book time today to schedule a call with one of our Customer Success experts. We'll walk through your goals and objectives while providing a demo tailored to the needs of your low-touch Customer Success team and organization.