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Experience the power and simplicity of Vitally today. Empower your customer success team tomorrow.

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Loved by customers. Recognized leader in CS.

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Project Management

Create, manage, and track the progress of projects throughout the customer lifecycle.

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Health Scores

Take customer health to new heights (and weights) with multiple health scores for factors like product usage, NPS, and beyond.

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Automatically engage churn risks

Automation

The future of Customer Success is white-glove management at scale. Our automation Playbooks enable teams of all sizes to deliver exceptional customer experiences.

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"We didn't need a data team or operations experts to do lots of integrations. Vitally's integrations are very much plug and play."
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Reporting & Analytics

Proactively monitor key metrics around the entire customer lifecycle with out-of-the-box reporting and dashboards.

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In-product NPS survery

NPS Surveys

Gather invaluable feedback, send targeted surveys, and analyze user satisfaction.

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Customer 360°

Your single-pane-of-glass view of every customer in your book of business—complete with actionable insights around every facet of their product usage.

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Easily integrate without interruption

Sync customer data from tools across your tech stack in a matter of minutes—without tapping in engineering, operations, or IT for assistance.

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VP of Customers
,
Customer.io
Natalie Onions

"When we think about the number of contracts we have been able to renew due to those reminders and Playbooks, I think the return on investment we have had from Vitally has been pretty massive."

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COO
,
Hugo
Darren Chait
"The value Hugo is seeing since we have implemented Vitally is really just 'business value': it's more activated customers, better retained customers, happier and more satisfied customers, and in turn that means greater revenue."
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Customer Success Manager
,
MonkeyLearn
Diego ‘Colo’ Ventura
“Of the Customer Success tools that I’ve tried, Vitally is the one that spoke the most to the Customer Success Manager in me.”
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Director of Customer Success
,
User Interviews
Hope Supernic
"Our team now really works solely out of Vitally. Instead of being in our inbox all day, we're able to be proactive."
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VP Customer Success & Sales
,
Foleon
Sam Brown
"Within the first day, we were already able to see insights we had never been able to see before. Our retention is about 25% better, and expansion is 50% more. We have seen both CSAT and NPS increase substantially over the last 7 or 8 months since using Vitally."
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COO
,
Shogun
Nick Raushenbush
“I have recommended Vitally to many leaders of Customer Success organizations because we have had such phenomenal results using it ourselves.”
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Get started with Vitally today

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