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Experience the power and simplicity of Vitally today. Empower your customer success team tomorrow.

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Loved by customers. Recognized leader in CS.

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Project Management

Create, manage, and track the progress of projects throughout the customer lifecycle.

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Health Scores

Take customer health to new heights (and weights) with multiple health scores for factors like product usage, NPS, and beyond.

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Automatically engage churn risks

Automation

The future of Customer Success is white-glove management at scale. Our automation Playbooks enable teams of all sizes to deliver exceptional customer experiences.

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"We didn't need a data team or operations experts to do lots of integrations. Vitally's integrations are very much plug and play."
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Reporting & Analytics

Proactively monitor key metrics around the entire customer lifecycle with out-of-the-box reporting and dashboards.

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In-product NPS survery

NPS Surveys

Gather invaluable feedback, send targeted surveys, and analyze user satisfaction.

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Customer 360°

Your single-pane-of-glass view of every customer in your book of business—complete with actionable insights around every facet of their product usage.

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Easily integrate without interruption

Sync customer data from tools across your tech stack in a matter of minutes—without tapping in engineering, operations, or IT for assistance.

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VP of Sales and Success
,
Hubstaff
Syed Asad

"If we don't give Customer Success teams all the ammunition they need to actually go ahead and help customers, the whole idea behind having a Success team is just moot."

Read Customer Story
COO
,
Hugo
Darren Chait
"The value Hugo is seeing since we have implemented Vitally is really just 'business value': it's more activated customers, better retained customers, happier and more satisfied customers, and in turn that means greater revenue."
Read Customer Story
Director of Customer Success
,
CompanyCam
Jared McCoskey
"With Vitally we can automate where we need to automate, and spend our time where we need to spend our time. It's made us way more efficient."
Read Customer Story
Customer Success Manager
,
MonkeyLearn
Diego ‘Colo’ Ventura
“Of the Customer Success tools that I’ve tried, Vitally is the one that spoke the most to the Customer Success Manager in me.”
Read Customer Story
VP of Sales and Success
,
Hubstaff
Syed Asad
"If we don't give Customer Success teams all the ammunition they need to actually go ahead and help customers, the whole idea behind having a Success team is just moot."
Read Customer Story
Customer Success Director
,
Grata
Domila McFarlane
"Vitally has solved the original problem that we had which was, understanding what our customer engagement is, how we're building our relationships with our customers, tracking who is in charge of particular accounts, and tracking how much they're paying."
Read Customer Story
Get started with Vitally today

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