See Vitally in action

Experience the power and simplicity of Vitally today. Empower your customer success team tomorrow.

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Loved by customers. Recognized leader in CS.

Add a task - Vitally product elements

Project Management

Create, manage, and track the progress of projects throughout the customer lifecycle.

Overall account health view - Vitally product elements

Health Scores

Take customer health to new heights (and weights) with multiple health scores for factors like product usage, NPS, and beyond.

Engage churn risks - Vitally product shot

Onboarding campaign 50% complete

Customer Success automation account examples - Vitally product shot

Automatically engage churn risks

Automation

The future of Customer Success is white-glove management at scale. Our automation Playbooks enable teams of all sizes to deliver exceptional customer experiences.

Vitally integration element

"We didn't need a data team or operations experts to do lots of integrations. Vitally's integrations are very much plug and play."

Vitally integration turquoise

Reporting & Analytics

Proactively monitor key metrics around the entire customer lifecycle with out-of-the-box reporting and dashboards.

Risk indicator - seats used - Vitally product shot

In-product NPS survery

NPS Surveys

Gather invaluable feedback, send targeted surveys, and analyze user satisfaction.

Customer 360°

Your single-pane-of-glass view of every customer in your book of business—complete with actionable insights around every facet of their product usage.

User Engagement - Vitally product image

Easily integrate without interruption

Sync customer data from tools across your tech stack in a matter of minutes—without tapping in engineering, operations, or IT for assistance.

Learn more about our integrations

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Customer Success Manager

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MonkeyLearn

Diego ‘Colo’ Ventura

“Of the Customer Success tools that I’ve tried, Vitally is the one that spoke the most to the Customer Success Manager in me.”

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Senior Director of Customer Success

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Productboard

John Henwood

"We didn't need a data team or operations experts to do lots of integrations. Vitally's integrations are very much plug and play."

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Customer Success Lead

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Pencil

Chase Mohseni

"We've minimum 3x'ed, if not 5x'ed, our ability to be in more places at once and actually do the core of our job, which is just decreasing time to value for customers, and making them feel excited about working with pencil.”

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VP Customer Success & Sales

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Foleon

Sam Brown

"Within the first day, we were already able to see insights we had never been able to see before. Our retention is about 25% better, and expansion is 50% more. We have seen both CSAT and NPS increase substantially over the last 7 or 8 months since using Vitally."

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CEO

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Klaus

Martin Kõiva

"After implementing Vitally, expansion MRR definitely increased. It's this overwhelming feeling of relief that it's very easy have a complete customer picture with one click."

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VP of Customers

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Customer.io

Natalie Onions

"When we think about the number of contracts we have been able to renew due to those reminders and Playbooks, I think the return on investment we have had from Vitally has been pretty massive."

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Get started with Vitally today

Schedule a personalized demo today.

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