Back to Events

Scale or Fail: Unlock a Winning Support & Success Partnership

Scale or Fail: Unlock a Winning Support & Success Partnership
Tuesday
,
Mar 28
at
1:00 pm
ET

How Support can find Success, and Success can provide Support.

Vitally—the modern Customer Success Platform— brings together a panel of experts from Vitally, Mattermost, and beyond to discuss best practices for creating useful self-service solutions for their customers, enabling collaboration between these teams, and delivering value throughout the customer experience.

Our panelists will cover:

  • How to effectively create product support processes and escalation paths.
  • Best practices for crafting a customer-first support experience.
  • Methods on prioritizing and managing support requests 
  • Tips for building a successful Customer Support and Customer Success partnership.
Watch the Recording
Request a Demo

Boost Your Customer Success Productivity Now

Schedule a personalized demo today to see how Vitally can help your Customer Success organization operate with more efficiency, improve NRR, deliver best-in-class customer experiences, and get more work done.