Back to Events
Scale or Fail: Operationalizing Churn Prediction, Prevention, Payments, and Post-Mortem
Tuesday
,
Aug 16
at
1:00 pm
EST

Scale or Fail: Operationalizing Churn Prediction, Prevention, Payments, and Post-Mortem

The four ‘P’s’ for mitigating churn, scaling Customer Success, and positioning CS as a revenue leader.

Vitally, the modern Customer Success Platform, and Chargebee, the leading subscription management platform, brought together a panel of Customer Success, Retention, and Operations leaders from Spiff Inc., Chargebee, and Vitally to discuss how they use churn prediction to maintain, and expand within, their installed customer base and position Customer Success as a revenue driver as their organizations scale. Check out the post-webinar recap blog to learn about the key takeaways and more.

Our panelists will cover:

  • Prediction Churn forecasting using customer health scores
  • Prevention How to listen for early churn signals (and what to do if you see them)
  • Payments How to support customers when they want to scale down 
  • Post-Mortem How to fail forward and learn from churn
  • Answers to your questions!

Speakers

Access the Webinar Recording

Get started with Vitally today

Schedule a personalized demo today.

Thank you!

We have received your request and will process it as soon as possible.

Oops! Something went wrong while submitting the form.
Vitally logo icon
Talk to Sales