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World-Class Customer Success for B2B SaaS

Senior Director of Customer Success, Productboard
John Henwood
“Over the past year we have been fortunate to really improve our retention rate, and a lot of those insights are from the data we have been able to gather from Vitally."
VP Customer Success & Sales
,
Foleon
Sam Brown

"Within the first day, we were already able to see insights we had never been able to see before. Our retention is about 25% better, and expansion is 50% more. We have seen both CSAT and NPS increase substantially over the last 7 or 8 months since using Vitally."

MonkeyLearn's Customer Success team uses Vitally to synchronize customer lifecycle information across systems.
Customer Success Manager
,
MonkeyLearn
Diego ‘Colo’ Ventura
“Of the Customer Success tools that I’ve tried, Vitally is the one that spoke the most to the Customer Success Manager in me.”
Grata Increases Monthly Active Users and Power Users with Vitally Automation
Customer Success Director
,
Grata
Domila McFarlane
"Vitally has solved the original problem that we had which was, understanding what our customer engagement is, how we're building our relationships with our customers, tracking who is in charge of particular accounts, and tracking how much they're paying."
ikas experiences cost savings, company-wide coordination, and data consolidation with Vitally
CEO
,
ikas
Mustafa Namoğlu
“We started to talk about data instead of personal guesses and personal wishes. It's always good to have those KPIs and data about the customers’ progress and success.”
Hubstaff builds Customer Success right starting on day-one with Vitally.
VP of Sales and Success
,
Hubstaff
Syed Asad
"If we don't give Customer Success teams all the ammunition they need to actually go ahead and help customers, the whole idea behind having a Success team is just moot."
CSMs at Klaus use Vitally to segment their account portfolio into different groups for more impactful customer communication
CEO
,
Klaus
Martin Kõiva
"After implementing Vitally, expansion MRR definitely increased. It's this overwhelming feeling of relief that we have a complete customer picture with one click."

The most powerful Customer Success teams are powered by Vitally

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Get started with Vitally today

Schedule a personalized demo today.

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