Connect Slack to Vitally to gain real-time visibility into customer information and alerts.
Slack is a powerful communication tool used by many teams to stay informed on what is happening across their business in real-time. With this integration, Customer Success teams can stay proactive with their customer base while also helping keep the broader organization informed on customer information.
By connecting Slack data into Vitally, Customer Success teams can:
Import and sync your account data, including companies, users, contact information, and additional key customer data.
Monitor and track product events to better understand the way your customers are using your products.
Sync emails and tickets to and from Vitally for seamless customer conversations.
Sync your customer's subscription and revenue data (i.e. trials, MRR, renewal dates, churn) into Vitally.
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