Meet Sarah—gift giver, Customer Success professional, and dog mom. Sarah is based in Arizona, and has been..."

Meet Chris—vegan food fan, dog dad, and proponent of Community. Chris is based in Lisbon, Portugal, and...

"Before Vitally, we had to rely on our internal databases, a CRM that is more designed for Sales, or tools design for Marketing..."

"Over the past year we have been fortunate to really improve our retention rate, and a lot of those insights are from the data..."

"As soon as we started using Vitally, I, as a manager, got an immediate sense of relief knowing that there was now a central place that..."

"We have had one of the best years we have ever had at Hugo. Activation is the best it has ever been. Retention is the best it has ever been..."

Vitally unified siloed customer data so Foleon Customer Success Managers (CSMs) could reduce unexpected churn with proactive CS.

Customer Success Managers (CSMs) at Klaus use Vitally to segment their account portfolio into different groups for more impactful customer communication.

Shogun uses rule-based alerts in Vitally to zero in on merchants who need of support in a busy customer base of 18,000+.