Pencil significantly decreases time to value for customers with VitallyLearn more
Pencil is the world's most powerful Creative AI platform that helps leading DTC brands like L’Oreal, Sephora, WizardPins, Lyka, and beyond, generate better, faster, and more affordable ads.
Accounts can have multiple health scores e.g. one for "Product usage" and another for "NPS". You'll define healthy, concerning, and poor conditions for each score, and we'll 'grade' your accounts on a scale of 0-10 for each score.
Growing suite of plug-and-play integrations can be used to unify your disparate customer datasets into Vitally.
Striking the perfect balance of manual vs. automated customer engagement can be difficult. With Vitally's Conversations feature, you can create Playbooks to auto-schedule conversations at the right times and make manual edits when further personalization is needed.
“If you’re not going to give them all the ammunition they need to actually go ahead and help customers, the whole idea behind a Success team is just moot.”
We're deep diving into this popular data tool to explore what makes it so beloved by Customer Success professionals and discuss best practices for using it in your SaaS company.
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