Foleon saw +25% retention and +50% expansion

VP Customer Success & Sales
,
Foleon
Sam Brown
"Within the first day, we were already able to see insights we had never been able to see before. Our retention is about 25% better, and expansion is 50% more. We have seen both CSAT and NPS increase substantially over the last 7 or 8 months since using Vitally."

September 2020

Started with Vitally

1,300+

Customers powered by Foleon

23

Users in Vitally

Vitally Integrations Used

Zapier
Slack
Intercom
Hubspot
Gmail
Chargebee
Stripe
Salesforce
Segment

Keep reading

Arrow - northeast

Foleon increases retention and expansion, not headcount, after upgrading from a CRM to Vitally

Learn more

Who is

Foleon

?

Sam Brown
VP of Sales & Customer Success @ Foleon

Foleon is a content creation platform that makes it easy for anyone to create interactive content that is 100% on brand. They provide B2B companies like Deloitte, KPMG, Philips, and Zendesk with an intuitive drag & drop editor and interactive Foleon Doc format that empowers them to create bespoke digital content experiences that are engaging, intelligent, and scalable.

Favorite Features

Integrations

Growing suite of plug-and-play integrations can be used to unify your disparate customer datasets into Vitally.

Customer Health Scores

Accounts can have multiple health scores e.g. one for "Product usage" and another for "NPS". You'll define healthy, concerning, and poor conditions for each score, and we'll 'grade' your accounts on a scale of 0-10 for each score.

NPS

Rebuilt for Customer Success. Show NPS surveys to specific accounts, analyze NPS scores across business, and set up alerts for businesses with dissatisfied account owners or low scores.

Get started with Vitally today

Reach out to schedule a personalized demo.

Thank you!

We have received your request and will process it as soon as possible.

Oops! Something went wrong while submitting the form.
Vitally logo icon
Talk to Sales