Foleon increases retention and expansion, not headcount, after upgrading from a CRM to VitallyLearn more
Foleon is a content creation platform that makes it easy for anyone to create interactive content that is 100% on brand. They provide B2B companies like Deloitte, KPMG, Philips, and Zendesk with an intuitive drag & drop editor and interactive Foleon Doc format that empowers them to create bespoke digital content experiences that are engaging, intelligent, and scalable.
Growing suite of plug-and-play integrations can be used to unify your disparate customer datasets into Vitally.
Accounts can have multiple health scores e.g. one for "Product usage" and another for "NPS". You'll define healthy, concerning, and poor conditions for each score, and we'll 'grade' your accounts on a scale of 0-10 for each score.
Rebuilt for Customer Success. Show NPS surveys to specific accounts, analyze NPS scores across business, and set up alerts for businesses with dissatisfied account owners or low scores.
“If you’re not going to give them all the ammunition they need to actually go ahead and help customers, the whole idea behind a Success team is just moot.”
We're deep diving into this popular data tool to explore what makes it so beloved by Customer Success professionals and discuss best practices for using it in your SaaS company.
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