AI Built for Customer Success Teams
You’ve got the data. We create the insights. Vitally AI analyzes every customer interaction to automatically surface insights that help your team unlock another level of Customer Success Productivity, Visibility, and Collaboration.
Turn Your Unstructured Data Into Actionable Data
Save Time
Save hours every single day with AI that can analyze and summarize months of customer data.
Get Insights
Get instant insights by asking questions about your customer interactions.
Identify Churn
Proactively identify early churn risk through deep unstructured data analysis.
Boost Productivity
Reduce CSM productivity costs with AI-generated Tasks, Conversations, Notes, and more.
Trusted by 500+ Leading B2B Customer Success Teams
G2 Customers Repeatedly Ranked Vitally a Leader in CS
“The best Customer Success platform out there!”
Vitally is my go-to platform for anything CS and Marketing related. It allows me to organize and segment all my accounts, which is incredibly important for any software company. I love how I'm able to easily identify accounts for case studies and testimonials, as all the data is there.
“A Seamless Journey With Vitally”
It's been a joy to use and to show to my teammates who have been thrilled to learn that many of the aches and pains they've experienced for years are about to be alleviated... Overall, it's easy to use, configure, and administer. Tailoring the objects to meet our needs has been pretty straight-forward and integration with Salesforce and Zendesk were a snap.
“Robust and Easy to Use CS Tool”
The implementation was smooth, and the Solution Architect was patient. The Support has been great, they come back quickly and help to point towards the right documentation.
